Dalfour Authentic Excel M Logo Gold Seal Cream

Shipping Options: We offer various shipping options to accommodate your needs. During the checkout process, you can select your preferred shipping method, including standard, expedited, or express delivery.

Shipping Rates: Shipping rates are determined based on the destination, weight, and dimensions of your order. The applicable shipping charges will be displayed during the checkout process before you complete your purchase.

Order Processing Time: Once your order is placed, we strive to process and ship it as quickly as possible. The processing time may vary depending on the availability of the product and the volume of orders received. The delivery will typically take 6-7 days, but during festivals or unforeseen circumstances, it may take 10-12 days. In case of any issues, customers will be promptly notified.

Tracking Your Order: Once your order is shipped, we will provide you with a tracking number and a link to track your package. You can easily monitor the status of your shipment online to stay updated on its progress.

Delivery Time: The delivery time depends on the shipping method chosen and the destination address. While we make every effort to ensure timely delivery, please note that unforeseen circumstances or external factors may occasionally cause delays.

International Shipping: We offer international shipping to select countries. Please note that international shipments may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Address Accuracy: Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for delays or undelivered packages caused by incorrect or insufficient address information.

Damaged or Lost Packages: In the rare event that your package arrives damaged or is lost during transit, please contact our customer support immediately. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

Change or Cancel an Order: If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order is processed and shipped, changes may not be possible.

Customer Support: If you have any questions, concerns, or need assistance regarding shipping and delivery, please reach out to our customer support team. We are here to help and ensure your shopping experience is smooth and satisfactory.

Please note that the shipping and delivery policies outlined here are subject to change and may be updated from time to time.

Last updated: [04-01-2024]The delivery will typically take 6-7 days, but during festivals or unforeseen circumstances, it may take 10-12 days. In case of any issues, customers will be promptly notified.